What is your return and exchange policy?Updated 7 months ago
U.S. STANDARD RETURN & EXCHANGE POLICY
For returns within the U.S., you can return or exchange Spiral Bible products within 30 days after the order is delivered. Please allow 10-14 business days for your refund to be processed after the return shipment has been received. Refunds will be issued to the original payment method on the order. Please note that any shipping fees paid on your original order are non-refundable.
INTERNATIONAL STANDARD RETURN POLICY
For returns outside the U.S., return shipping is on the customer. If you would like to initiate a return, you are responsible for payment of the shipping label, duty, and taxes. Please allow 10-14 business days for your refund to be processed after the return shipment has been received. Refunds will be issued to the original payment method on the order. Please note that any shipping fees paid on your original order are non-refundable.
Our return policy only applies to items purchased on the Spiral Bible website. If you purchase our product from another retailer, please contact them directly for a return. Orders made through bulk orders will not be eligible for a return/refund. To initiate a return or if you have any questions, please send us an email at [email protected] with your order number and we'd be happy to help.